Acknowledgments

Development of the Client Centred Care E-Learning Course is funded by the Government of Ontario.

Curriculum Development and E-Learning Design Committee:

Josephine Santos, RN, MN
Project Manager, Long-Term Care Best Practices Initiative
Registered Nurses’ Association of Ontario

Gina De Souza, RN, BScN
Long-Term Care Best Practice Coordinator, Central South
Long-Term Care Best Practices Initiative
Registered Nurses’ Association of Ontario

Pia C. Kontos, PhD
Research Scientist
Toronto Rehabilitation Institute
Assistant Professor, Dalla Lana School of Public Health
University of Toronto

Ria Spée, RN, MSc, GNC(C)
Advanced Practice Nurse
Sunnybrook Veterans Centre
Sunnybrook Health Sciences Centre

Natalie Warner, RN, MN, BFA
Long-Term Care Best Practice Coordinator, Central East
Long-Term Care Best Practices Initiative
Registered Nurses’ Association of Ontario

Contributors

The vignettes used in this e-Learning are based on research conducted by Dr. Kontos, Research Scientist, Toronto Rehabilitation Institute, Assistant Professor, Dalla Lana School of Public Health, University of Toronto, and Dr. Gail Mitchell, Associate Professor, School of Nursing, York University. The development of the vignettes was funded by the Collaborative Research Program: Rehabilitation & Long-Term Care, the Canadian Nurses Foundation, and the Nursing Care Partnership. The vignettes were produced in collaboration with ACT II Studio, Ryerson University's G. Raymond Chang School of Continuing Education, Toronto, Canada, and Ruckus Ensemble, Toronto, Canada, both of which are theatre companies with a demonstrated history of developing socially relevant dramas for public presentation. Dr. Kontos gratefully acknowledges the support of a Canadian Institutes of Health Research (CIHR) New Investigator Award (MSH - 87726, 2009-2014) and a Ministry of Health and Long-Term Care Career Scientist Award (#06388, 2007-2009). Toronto Rehabilitation Institute receives funding under the Provincial Rehabilitation Research Program from the Ministry of Health and Long-Term Care in Ontario. The views expressed here do not necessarily reflect those of the supporters or funders.

The Registered Nurses’ Association of Ontario wishes to acknowledge the following individuals for their contribution as authors of the scenarios and dialogues used in this e-Learning:

RNAO would also like to thank its staff, Sunnybrook Health Sciences Centre’s staff, residents and families and others who volunteered their time in playing a major role in reading the transcripts for the scenarios and dialogues. Special thank you to the following residents, family members, and volunteers: Isabel Bellis, Costos Cokkinos, Hal Gooding, Hilda Harris, Lloyd Queen, and Betty Rockley.